Refund policy

Returns
We accept returns within 30 days of receiving your item. To be eligible for a return, your item must be in brand new condition, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at hadarz@enableonline.co. Please send returns to:
1234, Street Name, City, State 12345

Customers are responsible for return shipping costs. Items sent back without requesting a return first will not be accepted.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can resolve the issue.

Exceptions / Non-returnable Items
The following items cannot be returned:

• Replacement parts

• Custom products

• Perishable goods (such as food, flowers, or plants)

• Personal care items (such as beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items or gift cards

Exchanges
To exchange an item, return your original item for a refund and place a new order for the replacement.

European Union 14-day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason. Items must be in brand new condition, unworn or unused, with tags, and in their original packaging, with proof of purchase.

Refunds
Once we receive and inspect your return, we’ll notify you if the refund is approved. Approved refunds will be issued to your original payment method within 10 business days. If more than 15 business days have passed after approval, please contact us at hadarz@enableonline.co.